Intercity Toilets1
Travelling on an intercity train recently, I had cause (as
one does) to visit the toilet, and to marvel at the door
system. Now a lavatory door, as most people know, serves
multiple purposes that I shall not list, but fairly high
among them is keeping other people out whilst one is (so to
speak) incommoded. To this end, they are typically provided
with a lock that can be operated from within. Evidently the
designers of the intercity train were aware of this, and
provided a mechanism to lock the door. They also (one would
think this would go without saying) provided a means to open
and close the door.
So far so good, but this is where things diverge somewhat
from the expected. For some reason — perhaps a good
one, such as wanting to avoid the door to an unoccupied
lavatory swinging open and clashing as the train rattles
along, or perhaps a poor one, such as fashion — the
designers decided to make the door automatic. Automatic in
the sense that it moves itself, rather than in the sense
that it detects someone’s presence and opens and closes
appropriately (probably this sense occurred to them, but
they sensibly rejected it after due consideration of the
difficulty of the problem). Not being automatic in this
second sense, they provided the door with a user interface.
Now, going back to the typical toilet door that everyone is
familiar with, the user interface consists of a handle for
opening and closing and another handle (perhaps on a visible
bolt, perhaps not) to operate the lock. These human input
devices (to use the current terminology) are located on the
fore-end of the door. While I grant that this location is
largely dictated by engineering convenience, it has the
advantage that it is close to the point of use; one wants to
enter the toilet, so one approaches the door and the means
to open it is immediately to hand. On leaving the same
applies.
What of the intercity train toilet door? I have been here
before so I know that instead of the on fore-end, the
opening mechanism — a largeish round button — is
located on the wall near the hind-end of the door. When I
first encountered one I did have to look around for it,
something that one from time to time sees the occasional
unseasoned traveller do. Once they are inside, we don’t
see what they are doing, but I can guess from my own
behaviour on my first visit. They turn around and reach for
the closing mechanism, because in pretty much every other
bog they’ve visited that’s where it was located.
On being confronted with a completely empty doorway (the
door having been reduced to the merest sliver) they start to
search, fruitlessly scanning the wall either side of the
door up and down, then across the washbasin and above it,
below it and to the right of it, until they have turned
around completely. Now, in front
of them, as it would have been the moment the first crossed
the threshold, but cunningly located below the usual line of
sight of any upright citizen, eventually they find two
buttons and a whole A5 sheet of instructions.
It was these instructions that caught my attention on this
trip. Previously the user manual had been confined to a
sentence or two by each button, but presumably sufficiently
many users of the facilities had misinterpreted these
sentences and been interrupted in full flow by some other
seeker of relief that the train
operators felt the need to add clarification. That no
interruption happened to me on my first visit was more down
to the absence of any other would-be user than any astute
reading on my part. But really! A user interface for
a door that takes half a side of A4 to document?
This small room contains no bath, so I cannot bring myself
to call it a bathroom, even if to do so would increase the
number of possible transatlantic readers of this piece.
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