Recently, however, I bought a food processor for which it was claimed that the parts were dishwasher safe. To my not inconsiderable irritation—having chosen the particular machine of all others because of the dishwashability—when I opened the packaging I found a disc of paper that said that to avoid damaging the bowl, I should take it out of the dishwasher before the drying cycle. Since I run the dishwasher at night (on off-peak electricity rates), this would mean setting an alarm to make me get up in the middle of the night, go downstairs, extract the bowl and start the machine again. So I thought I’d make another attempt at turning off drying heat on the dishwasher. I followed the instructions to the letter, then repeated the whole thing while my partner read out the instructions and checked that I was following them, again to no useful effect.
This time, I decided it would be worth exploring a bit further. I phoned the supplier, who couldn’t solve the problem but who gave me the phone number (01235 554 455) of UK Miele technical support. On phoning them I got through to a helpful chap who couldn't immediately help and put me on hold. Generally I don't like hold music, but Miele’s was Prayer by Hayley Westenra, which makes surprisingly soothing hold music when filtered through the limited bandwidth of a phone. Anyway, he came back with a manual for the machine in his hand and started to check with me that I'd followed the procedure correctly. I had, but at the point (on p37) where my instruction booklet says “turn the programme selector to the 9 O’clock position”, his said “turn the programme selector to the 10 O’clock position”. My machine was among the first batch, and it seems there was a typo in the instruction manual. The helpful chap at Miele was quite taken aback that there should have been a misprint, but as it’s seven years since I bought the machine, I don’t think he should be expected to remember that far back.
Anyhow, if you have one of the first batch of Miele G638+ dishwashers and are having problems turning the drying heat off, with any luck you’ll find this web page and see the answer without having to phone Miele.
